Check In: Everyone using the facility, both members and non members/guests are required to check in at the front desk.
Programs: 6 hours prior permitted to cancel
Court Rentals: 24 hours permitted to cancel
Lessons: 24 hours permitted to cancel
For Lessons and Court Rentals: club credits are granted with a 24 hour cancellation notice. No credit is given for "late cancel" with less than 24 hours notice.
What constitutes a no show? 20 or more minutes late to a session.
If you accumulate 3 no-shows within a 10-day period, Robbinsville Pickle House will temporarily suspend your booking privileges for 3 days.
1st No Show: Reminder - Email Notification
2nd No Show: Warning - Email Notification
3rd No Show: Penalty - Email Notification and Suspension of Booking Privileges